Resource Utilization

National health system with multiple advanced specialty networks

Care Continuity helped establish 86.5% of relationships at the top tier of the affiliated provider network

Challenge:

Increased appropriate follow-up care, hospital inpatient and outpatient utilization

Navigator Solution Elements:

Workflow Software, Connect Software, Staffed Concierges

Result:

ED population navigated by CC to follow-up appointments were supported through all discharge care, resulting in increased appropriate outpatient utilization by 83% compared to a control group

More Than 2 Million Patients Navigated

After more than a decade, Care Continuity has navigated more than 2 million patients, partnering with the nation’s leading health systems and healthcare organization to successfully continue care journeys.

Learn how Care Continuity’s patient navigation program can drive measurable results for your organization within 120 days.

Additional Client Successes

In-Network Care Retention

Leading non-profit health system with a large managed Medicaid plan

With Care Continuity, more than 88% of new patient relationships were with network-aligned providers

Challenge:

Serving risk-managed populations by preventing repeat acute events, increasing network utilization, and reducing health plan costs

Navigator Solution Elements:

Predict Software, Staffed Concierges

Result:

Increased engagement and follow-up compliance for new patients establishing primary care relationships

Business Development and Growth

National health system with multiple advanced specialty networks

Care Continuity delivered a 394% annual Return on Investment (ROI) by increasing continuity of care

Challenge:

Network activation, establishing workflows, and aligning patients with provider supply within the network

Navigator Solution Elements:

Predict Software, Workflow Software, Staffed Concierges, Insight Analytics

Result:

Increased procedures, diagnostics, and long-term chronic disease management within the health system

The Care Continuity program supported a 49% reduction in inpatient readmissions

5 Ways Machine Learning Improves Your Specialty Referral Management

Identify and Quantify Patient Navigation Opportunities.

Care Continuity Announces Premier Sponsorship at HLTH24 AI Health Pavilion

Care Continuity helped establish 86.5% of relationships at the top tier of the affiliated provider network

More Than 2 Million Patients Navigated

Additional Client Successes

With Care Continuity, more than 88% of new patient relationships were with network-aligned providers

Care Continuity delivered a 394% annual Return on Investment (ROI) by increasing continuity of care