Case Studies

Challenge:

Improve post-discharge care plan compliance by managing appointments with multiple providers for at-risk patients

Navigator Solution Elements:

Predict Software, Staffed Concierges

Result:

Significant decrease in ED and inpatient readmissions within the first 30 days after discharge

Challenge:

Increased appropriate follow-up care, hospital inpatient and outpatient utilization

Navigator Solution Elements:

Workflow Software, Connect Software, Staffed Concierges

Result:

ED population navigated by CC to follow-up appointments were supported through all discharge care, resulting in increased appropriate outpatient utilization by 83% compared to a control group

Challenge:

Network activation, establishing workflows, and aligning patients with provider supply within the network

Navigator Solution Elements:

Predict Software, Workflow Software, Staffed Concierges, Insight Analytics

Result:

Increased procedures, diagnostics, and long-term chronic disease management within the health system

Challenge:

Serving risk-managed populations by preventing repeat acute events, increasing network utilization, and reducing health plan costs

Navigator Solution Elements:

Predict Software, Staffed Concierges

Result:

Increased engagement and follow-up compliance for new patients establishing primary care relationships

More Than 40 Million Patients Screened for Navigation

After more than a decade, Care Continuity has screened more than 40 million patients for navigation, partnering with the nation’s leading health systems and healthcare organization to successfully continue the care journey for more than 2 million patients.

Learn how Care Continuity’s patient navigation program can drive measurable results for your organization within 120 days.