In this On-Demand webinar, Care Continuity Founder and Executive Chair Andrew Thorby and Care Continuity Chief Strategy Officer Kyle Callahan, discuss “Why Patient Navigation is the Next Big Challenge in Healthcare.”
You’ll learn:
- The distinction between clinical care coordination and network navigation and why it matters
- Why network participants may be accidentally referring patients out of network
- Why it’s nearly impossible to safely assume downside risk without navigating patients within your aligned care delivery network
- How failures in patient self-navigation lead to gaps in care and patients being forced to seek care outside of the aligned care delivery network
