Read our infographic on optimizing your care delivery network and overcoming care coordination disconnects.
Patient self-navigation can create a vicious cycle of stress, leading to inadequate follow-up care and worst case, emergency department (ED) bounce backs or hospital readmissions. Indeed, self-navigating patients are 40% more likely to return to the ED within 7 days of discharge, or, in frustration, up to 20% of patients discharged from the (ED) will receive follow-up care from outside the hospital care delivery network.
In either scenario, nobody wins, with low patient satisfaction, patients experiencing poor outcomes and healthcare organizations losing revenue and market share.
In this infographic, we provide a quick snapshot on the problem of patient self-navigation, its impact and how a high-tech, high-touch approach better supports the patient’s journey while providing measurable results.
