Care Continuity Achieves HITRUST CSF® Certification, Verifying Commitment to Information Security

To compete in healthcare today it is essential that patient data be kept secure and private. As a part of doing business, most healthcare organizations today require some form of third-party attestation from their support resources. Care Continuity, an innovator in patient navigation and care logistics, is pleased to announce that its Continuity Web Application has achieved HITRUST CSF® Certification, demonstrating to our customers the highest standards for protecting sensitive data and information.

HITRUST CSF Certification verifies our ability to meet key regulations protecting sensitive information and underscores our commitment to manage risk, improve security posture and meet compliance requirements. This is crucial when it comes to patient navigation, as access to secure information helps us guide patients to the care they need within complex healthcare system networks.

Achieving HITRUST CSF Certification is a rigorous process that touches virtually all areas of the organization. From a security and compliance perspective, the audit involved every department and reviewed nearly 300 controls over a three- to four-month timeframe. It is quite an undertaking with certification demonstrating to our customers the highest standards for protecting sensitive data and information.

As part of the third-party audit, our technology and services were thoroughly evaluated to ensure compliance with industry-defined requirements, including federal and state regulations, standards, and frameworks. Incorporating this risk-based approach enables us to address security challenges through a comprehensive and flexible framework of prescriptive and scalable security controls.

“The fact that Care Continuity has achieved HITRUST CSF Certification attests to the high quality of their information risk management and compliance program,” Said HITRUST Vice President of Assurance Services Bimal Sheth.

Being security conscious is part of Care Continuity’s legacy, which also includes meeting SOC 2 Audit Report requirements for multiple years in a row. While SOC 2 is more general in nature, it is yet another attestation verifying our commitment to security compliance.

Are you looking for a patient navigation partner that is committed to keeping your patient information secure? Let’s meet to discuss how we can help you improve patient experience, increase in-network care, and grow ROI.

More Than 2 Million Patients Navigated

After more than a decade, Care Continuity has navigated more than 2 million patients, partnering with the nation’s leading health systems and healthcare organization to successfully continue care journeys.

Learn how Care Continuity’s patient navigation program can drive measurable results for your organization within 120 days.

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