Close the loop on follow-up care across your health system

We help patients and health systems navigate the uncertainty of follow-up care recommendations, scheduling logistics and provider network alignment.
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100
Hospitals, ACOs, and health plans use Care Continuity
3M
Patients have been helped in 10+ years
50%
Average increase to in-network referrals
30%
Average reduction to preventable readmissions

Built for every stakeholder in the Care Journey

Ready to close the loop on follow-up care? Let’s connect.

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CAre Continuity Solutions

Modular solutions designed around your network priorities

Care Continuity offers flexible navigation and intelligence solutions that fit alongside existing workflows while delivering measurable impact across the care continuum.

ED Connect

Connect ED and urgent care discharges to in network follow up care.
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Referral IQ

Prioritize specialty referrals to protect downstream procedures and optimize appointment capacity.
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Readmission IQ

Proactively navigate select inpatient discharges to reduce avoidable readmissions.
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CarePath IQ

Gain visibility into how patients move in and out of your network.
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Featured Patient Story

When Home Health Services Never Arrived

“We assumed home health would show up after the hospital, but when no one came, we were confused about the care plan. Knowing a navigator was looking out for ...”
Patient discharged to home after inpatient stay
Care plan included Home Health visit at 24 hours
Home Health agency never showed up
Navigator call at 48 hours revealed the barrier
Readmission risk escalated and resolved immediately
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Featured Customer Story

Connecting Valuable ED Discharges with In-Network Specialist Care

“Care Continuity has transformed our ED discharge volumes into downstream contribution margin for key services lines, while also reducing ED returns. ...”
15,000 ED discharges every month
23% have specialist recommendations (but no referral order)
ED patients yield 2X average downstream revenue
In-Network Referral Completion increased to 88%
ED Return Rate decreased by 30% for high-risk ED discharges
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More than 3 million patients navigated in 10+ years

After more than a decade, Care Continuity has navigated more than 3 million patients, partnering with the nation’s leading health systems and healthcare organizations to successfully continue care journeys.

We believe care transitions should be seamless for everyone involved.

Care Continuity partners closely with health systems to turn care alignment into tangible operational and financial outcomes.
Improved referral completion and follow up adherence
Reduced avoidable utilization and readmissions
Better specialist access and capacity utilization
Increased retention of high value downstream care

Turn network alignment into measurable growth

See how Care Continuity helps health systems close the loop on patient care and unlock the full value of their provider networks.
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Resources

Stay updated with the latest resources about Care Continuity’s impact on healthcare.
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About Care Continuity

Get to know our mission and why we believe care transitions should be seamless for everyone involved.
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Leadership Team

Meet the visionary leaders driving innovation and excellence in patient navigation and experience.
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Careers

Join our team and help revolutionize patient care with cutting-edge solutions and compassionate service.
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