Patient-Centered, AI‑Driven Patient Navigation
Keep your patients within your network. Grow profitable service lines. Solve capacity issues. Data-driven patient navigation with measurable results.
- Rapid Deployment
- Over 2 Million Patients Navigated
- Results in 120 Days
- Trusted by Leading Health Systems
THE IMMEDIATE IMPACT OF CARE CONTINUITY’S PATIENT NAVIGATION
In the first 120 days:
The Care Continuity Difference
Purpose Built Software For Complex Provider Networks
The right patient. The right provider. The right time. Intelligent patient navigation powered by machine learning. Care Continuity identifies and prioritizes patients using expertly crafted AI and machine learning, matching them with the optimal providers within your network. Our customizable workflows adapt to the individual needs of your patients, ensuring efficient care journeys throughout your network.
Our Expert Patient Navigators
Let us handle it. We’ve done it millions of times (literally). Your care management teams should be operating at the top of their license. Leave the logistics to our expertly trained, highly-rated navigators to help guide your patients through their care journey.
Actionable Analytics to Optimize Your Provider Network
Long wait times, overburdened providers, frustrated patients. Care Continuity provides the insights you need to strengthen your provider network and clear the obstacles that are preventing patients from receiving the care they need when they need it.
Our Solutions
Personalized Approaches to Meet Your Strategic Goals
Post-ED Discharge Patient Navigation
Reduce patient outmigration and increase downstream procedure volumes by 13% to 15% through targeted patient navigation
Decrease avoidable repeat ED visits by an average of 32% by helping patients follow their plan of care
Increase patient satisfaction and loyalty
Gain insights into the strength of our provider network with breakdowns by diagnosis, service line, follow-up locations, payer types, and more
Specialty Referral Optimization Management
Leverage machine learning to prioritize specialist referrals and reduce wait times
Increase utilization of your aligned provider network
Improve appointment completion rates for your most profitable service lines by an average of 50%.
Unlock key information about your provider network such as median time to appointment for all of your aligned provider network and identify areas of operational approvement
Identify the reasons for patient outmigration, analyze the “how” and “why” of patient leakage, and plug the gaps in your provider network
Inpatient Post-Discharge Patient Navigation
Reduce readmission risk by ensuring that recently discharged patients follow their recommended plan of care
Leverage machine learning to go beyond “risk-scoring” to identify patients with the highest likelihood for readmission
Decrease avoidable inpatient readmissions by an average of 32% by actively navigating discharged patients and helping them to follow their plan of care
Gain insights into the strength of your provider network with breakdowns by diagnosis, service line, follow-up locations, payer types, and more
Custom Patient Navigation Program
Implementing a patient navigation program can offer a host of positive outcomes for your health system. Let Care Continuity help you design a program that improves patient satisfaction, decreases provider burden while improving profitability and competitiveness
Care Continuity’s patient navigation solutions adapt to all healthcare models from traditional fee-for-Service, value-based care, and everywhere in-between
As states introduce innovative Medicaid transformation programs, patient navigation is key to helping your health system achieve quality goals
Care Continuity has a history of working closely with healthcare organizations to implement fully customized programs that add value and achieve specific strategic goals
Client Impact Stories
Care Continuity delivers proven results, and fast.
- National health system with multiple advanced specialty networks
Challenge:
Improve post-discharge care plan compliance by managing appointments with multiple providers for at-risk patients
Navigator Solution Elements:
Predict Software, Staffed Concierges
Significant decrease in ED and inpatient readmissions within the first 30 days after discharge
Learning Center
IRVING, Texas, Oct. 14, 2024 /PRNewswire/ — Care Continuity, a leading provider of patient navigation solutions, today announced the launch of Specialty
October 11, 2024 – Madison, MS – IntelliTrue, Mississippi’s largest health information exchange (HIE), provided in partnership with the Mississippi Hospital Association
Managing the volume of specialist referrals often presents a significant administrative burden for healthcare systems. Ensuring that the right patients are seen
